JCPenney in Matthews, NC Open now

Reviews about JCPenney

• ★ ★ ★ ★ ★

  June 29, 2020, by xemogeniex
  This JCP is recently remodeled and its very well stocked and organized. They have really nice restrooms even a family restroom will a place to nurse. The employees were so very nice! Just overall a pleasant store with well thought out layout you can actually push a stroller around in. You can tell this manager has a good team.
• ★ ★ ☆ ☆ ☆

  November 05, 2019, by Saichelle McNeill
  I visited this JC Penney and was displeased. I checked out at the online pickup area because there was only one person in line, the cashier is smacking on gum and talking between pops of her gum ... totally disgusting and not very customer friendly. She finally finishes ringing up my items and I leave them I get to the door and the sensors left on one of the items goes off! Now everyone is looking at me. The lady that rang up my items is now at the front counter and she signals me that I'm good to go and I go on. But I check my items again and there was a sensor on one of my items. Had to go back so that it could be removed